E-Triage

There are not many kiosks on the market that comply with the Disability Discrimination Act to offer the same level of service for all regardless of disability. But Eidos is a kiosk that can be used by organisations to give assistance and self-service to most service users despite of any disability they might or might not have.

Eidos is the newly designed kiosk from Kiosk4Business that has only recently been launched. Kiosks4Business has worked closely with councils and the NHS over a number of years, and what they have learnt is that public sector services need DDA kiosks; touchscreen kiosks designed for all users. With this in mind the Kiosks4Business design team set about designing a free standing kiosk that ticked all the boxes and Eidos was born.

Firstly the shape and style of the kiosk makes it to be wheelchair friendly. The screen is low enough for wheelchair users to view and access the screen. Furthermore the base of the kiosk fans out at the bottom, but this flaring begins under where a wheelchair’s foot plates would be so that it doesn’t prevent wheelchair users from getting close to use the Eidos. The screen is angled such that people standing at the kiosk or those seated have equal access too.

The Flaired skirt also protect the kiosks stand from being rammed by wheelchairs, the gentle gradient catches oncoming wheelchairs and brings it to a stop instead of letting the wheelchair bump violently into the kiosk.

Eidos comes with high quality specifications such as a multi-touch touchscreen. The screen has dual purpose, not only does it look fantastic and make the interactive screens on the software look and feel great. The screen also has DDA advantages too. Where motor control is an issue, the touchscreen makes navigating the kiosk so much easier, users can simply touch and drag the screen in a similar way to the ipad screen.

Touchscreens are fantastic for disability kiosks because the screen can instantly make the buttons or text larger or smaller to accommodate users who are visually impaired, or have limited control of their hand and require big buttons.

Eidos is a great design for seamlessly introducing additional features into the kiosk, and additional functionality can be added such as a Hearing loop, a telephone handset or a printer. Adding additional features to Eidos makes the kiosk more disability friendly.

Eidos comes with an illuminated head. LED lighting behind the head of the kiosk gives the Eidos that vogue look. The light of the Eidos makes the kiosk visiable across the room to people who have sight issues.

I suppose you thinking that the Eidos sounds great but all this thought through designing must come at a price. The Eidos is probably a lot better value than most kiosks out there, the basic model including the multi-touch touchscreen being on average £500 less than other companies’ kiosks with lower spec. Eidos offers a great looking kiosk, with versatility at a realistic price that offers value for money.

Eidos is the first in a series of new kiosk designs from the team at Kiosks4business. Checkout our website or call us today for more information www.Kiosks4Business.com 0845 451 2020

Eidos is the new kiosk from Kiosks4business, designed specifically to address the needs of NHS and public service organisations for a versatile touchscreen kiosk solution. Eidos is a free standing wheelchair accessible touchscreen kiosk with many advanced features available as standard. The base model includes state of the art multi-touch touchscreen, white LED display edge illumination combined with the latest Intel Atom computing platform.

Eidos is a modular design which provides a choice of 17in, 19in or 22in widescreen displays all complete with touchscreen. The illuminated edge lighting is white as standard but other colours are available for customisation. The kiosk features a slim style so as to be easy to find a space for it.

Eidos can be free-standing or positioned close to a wall and is visually appealing to users. The kiosk has space on the front for your branding and comes with two-tone paint scheme which can be specified for your kiosk. Eidos can be bolted down to the floor for complete safety in public spaces and all connections are secure and hidden from view.

Eidos has been designed to integrate many peripherals including chip and pin, bar code scanner, thermal printer, RFID card readers, keyboard, WiFi, VOIP telephone, hearing aid loop and more. The ability to accept many peripherals enables the kiosk to be used for lots of different applications.

Eidos is ideal for use for: Information Access Kiosk, Patient Self-Check in, Patient Surveys, Wayfinding, Bill payments and online transactions, and much more.

Overall Eidos is an excellent fit for public services and NHS organisations so if you’re about to embark on a new public service project or wish to enhance the service offering to your users then why not see how Eidos can help your organisation.

Find out more about Eidos and download the Brochure here…

The New Eidos Kiosk designed and made by the kiosk manufacturer Kiosks4Business, is the up and coming kiosk of choice with web developers because it is a self selling kiosk design that has high specification as standard and cost on average 25% less than other kiosks.

Companies, business and organisations are loving the new Eidos kiosk with its sleek, minimalist lines and its contemporary feel. Not only does the kiosk look slick but it also comes with a multi-touch screen and LED illuminated head as standard, giving the kiosk that cutting edge appearance. Audio is provided by the latest transducer technology which turns the whole front face into a wall of sound.

But aside from its great looks, Eidos is a pleasure to use. The Multi-touch screen oozes quality and echoes excellence of other multi-touch technologies found in consumer tech. The ultra clear, bright screen gives the kiosk the edge on its competitors and screams superiority. From the outset, Eidos was designed to suit the needs of wheelchair users and people standing at the kiosk.

Kiosk software developers have also noticed the quality of standard Eidos kiosk, and many have remarked that they were surprised to see high end quality components that at the standard for the Eidos machine.

The Chris Cowper the division manager at Kiosk4Business explained “With Eidos, we wanted to create a kiosk that everyone would want which meant that it had to not only look the part in its appearance, but to also have high specification as standard. The kiosk had to be accessible by most users and work well for public services, NHS as well as private businesses. We wanted to raise the benchmark of standard kiosk to brilliance; and feel we have achieved this with Eidos”.

Kiosks4Business are happy to sell Eidos kiosk to kiosk software developers. Eidos is a great platform for software developers because any additional features and hardware can be seamlessly integrated without compromising on style. Peripherals including bar code scanner, RFID, chip and pin, webcam and many other devices can all be added. What’s more, the kiosk has a choice of 17, 19 or 22in widescreen display to suit most applications.

Because Eidos has a multi-touch screen as standard, this makes a massive difference to the quality and feel of the web based information displayed on the kiosk. The multi-touch functionality makes interaction with the kiosk an enjoyable experience for the user, and projects a superior, forward thinking persona of the business or organisation owning the kiosk.

With all these features and at an amazing low price it’s little wonder that Eidos is quickly becoming the Kiosk of choice.

Download The Eidos brochure to find out more.

The new Eidos kiosk exclusively available at Kiosks4Business marks a new step in progressive thinking. The kiosk offers many great features as standard where the standard kiosk is all you need for most applications and at an outstanding price which is on average 25% lower in price than similar kiosks from other companies. Standard features include multi-touch touchscreen and LED illuminated head.

If you need a kiosk that can do more, Eidos can easily be upgraded with additional features seamlessly integrated into the unit. The look and feel of the kiosk remains the same as the standard model, but with all the features that you need. Eidos is truly versatile, designed to incorporate numerous devices such as Chip and Pin, Bar code & RFID, thermal printer and much more.

Eidos can be fully adopted by any brand with its coloured front panels, vinyl branding and LED lighting. Eidos is designed to incorporate your branding and to fit within its intended location.

The New Eidos kiosk is also forward thinking in its green credentials. The Eidos is being friendly to the planet and reducing your carbon footprint with its energy efficient systems with minimal power consumption and low energy LED lighting. Furthermore, the Eidos kiosk is British built, so it hasn’t built up a huge carbon footprint in the process of being imported to the UK.

However, the most forward thinking approach of the Eidos kiosk is the price. The design and manufacturing processes of Eidos ensure low cost manufacturing and quality at an affordable price. We were aware at every stage of the development process that we needed to create a high quality kiosk which offered top end finishes and technology within a budget. We have managed to produce a stylish kiosk which wouldn’t look out of place in any prominent location at a fraction of the cost of most kiosks on the market today.

We would love to show you our new multi-touch touchscreen kiosk and we would welcome the opportunity to invite you along to see the kiosk for yourself. Call us today for further information, to arrange a viewing and demonstration or to find out how Eidos could meet your kiosk requirements. For images and details please download our Eidos Brochure.

The new wheelchair accessible touch screen kiosk, Eidos, is now available from Kiosks4business. Eidos features contemporary design with capacitive touchscreen display and options including choice of screen size and lighting. The Eidos kiosk is designed specifically to address the requirements for DDA access and is usable equally wheelchair users and those standing at the kiosk. High performance computing starts with the Intel Atom processor with Core2Duo and other options available.

The Eidos truly is a universal floorstanding kiosk for all seasons – at home in corporate HQ’s, cool in schools, and businesslike for public service organizations. Eidos has a universal appeal and can be used as a stylish information touchscreen right through to a full function retail transactional kiosk with barcode scanning, printing and loyalty card use simultaneously – all functions usable easily from a wheelchair in addition to standing adults.

Popular applications include:

• Conducting surveys in popular places – theatres and healthcare clinics/NHS.
• Transactional kiosks in supermarkets and shopping malls.
• Information provision in schools and colleges. Public enquiries at council offices.
• Exhibitions and trade shows

Eidos is available from just £1490 including Intel Atom and Windows 7 Professional.
Call us today and find out more about the new Eidos Kiosk. 01189 769 000

Kiosks4business have installed wall mounted touchscreen kiosks at two doctor’s surgeries in Birmingham.  The kiosks, installed in Solihull are used to provide patients with access to a wide range of information about the services that the surgery has to offer.  Information such as medication, healthcare guides and much more can be easily accessed using the touchscreen display.  The kiosks include a branded bezel and software to fit within their environment.  The ‘Patient Information Point’ kiosks can be run 24/7 or automatically switch themselves on and off each day.  Anonymous usage information is recorded so staff can see which information is most popular.

In addition to providing information for patients, the kiosks are also being used for patient feedback such as the General Patient Assessment Questionnaire.  The touchscreens provide a quick and simple means for the surgery to publish surveys to the kiosk and gain near real-time feedback from their patients.  Survey editing, reporting and creation are all done online using a web-based software interface.  The survey software allows for single and multichoice, text, preference and image based questions to be added.  Surveypoint feedback software has been developed by Kiosks4business and is designed specifically for touchscreen devices.

The new touchscreen kiosks will help to improve medical health care of the patients that visit these doctors’ surgeries, because the information that the Kiosks gather with help to improve services, will improve customer satisfaction, whilst also speeding up waiting times in the waiting room.

If you are a patient at the Solihull Doctors surgeries where the new kiosks have been installed make sure you have your say and complete the questionnaire, your views are important and the kiosks are the ideal opportunity to air your views.

The myKiosk touchscreen kiosk was installed in this case which is a wall mounted design.  Wall mounted kiosks such as these save valuable floor space. myKiosk can be fitted with telephone handset, WiFi and other options and is commonly used by public service organizations including local councils and NHS.

For more information about the kiosks provided for the Solihull doctors surgeries please visit:  http://www.kiosks4business.com/page.php?id=7&cmd=category

Kiosks4business, the Reading based designer and manufacturer of innovative touchscreen kiosks have a new addition to their kiosk range – the Eidos kiosk.

The all new Eidos kiosk is a free-standing touch screen kiosk designed to meet requirements for DDA and is suitable for use by wheelchair users and others.

The new Eidos kiosk has a simple, streamline design which would fit into most surroundings with ease. With or without a keyboard the Eidos kiosk has a modern look, and the lighting around the screen oozes sophistication and beckons people to interact with it.

Eidos has a choice of screen sizes from 17in up to widescreen 22in displays, all with capacitive touch screens. Multi-touch touchscreens, privacy filters and high brightness screens are available as an option.

Eidos has been designed to work with numerous peripherals including printers, bar code scanner, RFID, WiFi, 3G, multi-media and much more. Kiosks4business use high reliability industrial components in their products and provide a full solution for customer applications including design, installation, training and ongoing maintenance.

The kiosk is designed to include your branding on the main stand. This helps the kiosk to blend into its location, and give the impression of a custom kiosk machine. Due to the Eidos Kiosk displaying the organization or company branding it is not seen as an external information system and gives the users confidence when using the kiosk.

One of the important features of the Eidos kiosk design is that it is DDA compliant with its wheelchair accessible design, making it ideal for applications including Councils, NHS and Healthcare, Reception and waiting rooms, museums and other public places, where wheelchair accessibility and DDA design are a must.

Eidos can be used with Virtual Reception software to provide first-line contact with your visitors or use with Surveypoint to provide customer feedback and patient surveys.

Watch this space and keep an eye out for other forthcoming innovative products from Kiosks4business including chip and pin retail kiosks and other free-standing and wall mounted designs.

Touchscreen devices have been around for over two decades now but it’s been the last two years or so that have seen a step change in the use of touchscreen elements as a key part of the human-machine interface. The introduction of the IPod, IPhone and IPad recently and adoption by supermarkets of touchscreen self-checkouts has seen touchscreen devices becoming the norm. Touchscreens are a great way for customers and service users to interact with applications and this article shows some of the applications where the NHS are using touchscreens.

Touchscreen devices come in a number of different types depending on their end-use. Portable devices such as PDA and Mobile Clinical Assistants use small screens, typically between 4 and 12 inches in size with resolutions of around 320×240, 640×480 and up to 1024×768. Larger touchscreen displays are implemented in the form of interactive digital signs and touchscreen kiosks which typically use screens of 17 or 19 inch screens for the kiosks. Interactive digital signs may use larger screens of around 22, 32 or even 42in displays. There are a number of different types of touchscreen technologies and each has its own benefits. For larger displays the touchscreen technology is either very expensive or just unworkable and therefore larger displays typically use infrared touchscreens. Smaller devices may use resistive or capacitive touchscreens. Resistive touchscreens will work with finger touches as well as stylus and even gloved hands unlike capacitive which will require physical contact between the user and the touchscreen.

Patient Satisfaction Surveys
As part of a continued process of improvements it is vital that the NHS gain feedback from service users and staff. Patient satisfaction surveys can be implemented by using portable touchscreens such as the Mobile Clinical Assistants and equally well by fixed machines such as the interactive digital signs and wall or free-standing touchscreen kiosks. The touchscreen surveys are a highly efficient and cost-effective method for collecting patient feedback.

E-Triage
Touchscreen kiosks can help free up the time that nurses have to spend with patients. Many NHS hospitals use a paper-based triage system to help nurses provide the correct path as part of the patients care. The e-triage kiosks are fitted near to reception and are used by patients as they arrive. A simple series of questions (available in multiple languages) will help the medical staff to prioritise patients. Patients can also be provided with advice as part of the triage process.

Patient Check-in
Again, in order to free staff to concentrate on more complex issues many hospitals and doctors surgeries are now moving towards touchscreen based patient self check in systems. These touchscreens are fitted in reception areas and ask just a few questions in order to identify the user. Information such as year of birth, sex, and postcode are usually all that is required to identify the patient and notify reception of their arrival. When not in use, the patient check in kiosks and touchscreens can be used as a digital sign displaying healthcare information and advice.

Wellbeing Kiosks
These touchscreen kiosks are primarily for providing patients easy and intuitive access to support services available via the internet. The kiosks are setup with a database of services which can be used by patients in support of their illness. The wellbeing information point kiosks can also have an internet telephone which enables service users to make free phone calls to supporting organisations.

Wayfinding in NHS Hospitals
Hospitals are large and complex buildings when you first arrive. The main reception area is typically filled with posters, notices and direction boards and for some users this can present them with information overload. Wayfinding kiosks are free-standing or wall mounted touchscreen kiosks which enable a patient to lookup the department or room that they need to go to. They can then see a 2d or 3d map which shows them the best route to navigate to their destination. The wayfinding kiosks can also show locations of car parks, bus stops and other public transport links. Wayfinding kiosks can print out a small map to help guide the patient to their appointment.

Conclusion
Touchscreen devices such as Mobile Clinical Assistants, Kiosks and interactive digital signs are a potential way forward for the NHS to help improve service interaction with patients and free-up busy professionals to help improve service levels. Next time you visit an NHS building see how many touchscreens you notice.

Kiosks4Business exhibited at the Healthcare Innovations Expo, 9-10th march 2011. Our kiosks include free-standing, desk and wall mounted designed which can include numerous peripherals including printers, telephone and touch-screens. Kiosks4Business design and manufacture touch screen kiosks for use in NHS and healthcare organisations and handle all aspects of a project from design to installation, training and ongoing support. Kiosks4Business provide Virtual Reception, Wellbeing Information Point software and Surveypoint patient feedback survey software all designed for patients to interact with services using intuitive touchscreen devices.

Kiosks4Business is a touch screen kiosk company that will be exhibiting its kiosks and kiosk software at the Healthcare Innovation EXPO show during the 9th and 10th of March.

Developed and supported by the Department of Health for the second year, Healthcare Innovation Expo 2011 will help managers, clinicians, nurses and local government drive savings and improved services. The Healthcare Innovation EXPO brings together the best in innovation from the private, public, voluntary, scientific and academic communities. Kiosk4Business is exhibiting their innovative kiosks and kiosk software at the show including the new Mobile Clinical Assistant.

The New Mobile Clinical Assistance is a mobile touch screen platform which can be used with our survey software and other applications software to provide a range of features for patients and carers to use in hospital and other healthcare settings.

At the show we shall also be debuting the myPod kiosk. The myPod Kiosk has been designed for use with Virtual Reception and works equally well in many other customer interaction applications, including healthcare and hospital settings.

At the Healthcare Innovation Expo show over the next couple of days, visitors to the Kiosks4Business stand will have the opportunity to try out the touch screen kiosks and to interact with the various health related software programmes.